Fri, 11 Nov 2011 20:34:23 GMT — You may have noticed that we did a complete overhaul of our commenting system, and you now need to be logged into Facebook in order to comment on any of our articles. There are several reasons why we did this, and you should be sure to check out our article on why we think this is the way forward. But outside of the why, we figure you might have some specific questions on how this affects you. We will take a stab at anticipating your questions and answering them here. Do you have a question we didn TMt answer? Please email: firstname.lastname@example.orgWhat will this look like for me? The look and feel of Facebook Comments is similar to the old UpperMichigansSource.com comments feature. You will be able to scroll to the bottom of a story to view existing comments. Unlike the old comments feature, however, you must have a Facebook account in order to post a comment. OK, I have a Facebook page, but how do I submit a comment? If you are already logged into a Facebook account, you can open a story and immediately post a new comment or reply to an existing comment. It TMs just that easy. If you are not signed into Facebook, you will be asked to login after you type their comment and press the submit button. Can I create a fake Facebook page just so I can comment on your articles? You can try, but you likely won TMt be successful. Facebook does a great job of figuring out whether or not a commenter is an actual person. This means that a comment made by someone using a non-verified, new or low-activity Facebook account cannot be viewed by others until a moderator approves the comment or Facebook (not the station) decides you TMre a real person. All right already, I TMm buying into this Facebook comment thing, but what do all these new boxes and options mean? Follow a post. If you select "Follow a Post" under a comment, you will receive a Facebook notification each time someone replies to your comment. You don TMt have to reply to the post or like the post. And you will not be identified on the site as having followed the post.Mark post as spam or abuse. The more people who report a particular comment as spam or abuse, the more likely the comment will be removed from public viewFacebook notifications. You will receive a notification on your profile when someone replies to your comment, likes your comment or posts an additional comment to the article.Post to wall. You now have the option to post your comment to your wall along with a link back to the story " this is in addition to appearing in the story's comment stream. When a friend replies to this wall post on Facebook, their reply will be visible in the story's comment stream on our website as well as on the Facebook page.Like an individual comment. The fact that you liked the comment will not show up in your newsfeed on Facebook. This simply lets Facebook take note of a comment that is getting a lot of attention, and it may encourage the Facebook platform to boost that comment to the top of the comment stream. I TMve purposely avoided getting a Facebook page, and I don TMt want one. So, why are you excluding me? We hear you. There are many people in our community who don TMt have or want a Facebook page. However, the reality is that Facebook has become the accepted standard for commenting on not only news websites but also entertainment pages. Here are some examples: http://mashable.com/ http://www.wltx.com/ http://www.lostremote.com/OK, the reason I haven TMt signed up for Facebook is that I really don TMt want people to know what I TMm doing every minute. I TMm more private than that. We understand the concern over privacy. It TMs become a huge issue for people looking for jobs, and with the ability to Google everything, we can see how you wouldn TMt want those Vegas pictures to surface to the wrong person. Ever. We could help you set up a private Facebook profile that may allay your concerns. Let us show you how. (LINK TO ARTICLE ON PRIVACY SETTINGS) I don TMt want your help. Seriously, I don TMt want to use Facebook. Now will you let me comment on your article? Sorry, but no. Not having a Facebook page is definitely your choice, and we respect that. But we have discovered that our primary objective in making this change is to have real conversations with real people. And, thus far, the only platform that allows us to verify you TMre a real person is Facebook. If we see another way to do this in the future, we TMll certainly consider adding that into our platform. I TMm on Facebook, but my boss is my friend. I don TMt want him to know my political views, is there a way to comment honestly and protect my privacy? Yes | and no. The only way you can truly be sure your boss won TMt see something you don TMt want him/her to see is to not be friends with him/her on FB. That said, there are definitely a couple ways to protect your posts. First, you can simply choose not to share your comment on the Facebook wall. That way your boss would only know you commented on a story is if he happened across that exact article and read the comments. Alternately, if you protect your posts so that your boss cannot see pictures, comments and articles that you share, he won TMt be able to see your post even if you do share it on your wall. Find out more about your Facebook privacy settings here: http://www.facebook.com/help/privacy. Plus, if you TMve protected your wall and your boss does happen across that exact article, he won TMt be able to see your comment. BUT (and this is a biggie), this assumes that he is logged into Facebook. If he isn TMt logged into Facebook and comes across that article, he will see your comment as a public post. If I TMve blocked someone from my Facebook page, will they be able to see my comments on your story page? Yes | and no. If that blocked person is logged into Facebook at the time that they view the article, they cannot see your comments. If you TMve blocked them on Facebook, they will see other people TMs comments and replies, but they cannot see yours. BUT (the big one again), if they are not logged into Facebook at the time they view the comments on our story page, they will be able to see your comment as a public post. Keep in mind, you are still commenting on a story on our website, not on your Facebook wall, so you have to be sure that what you write here is something you are OK with the public viewing. You actually think people will be nicer just because you TMve attached their Facebook profile to their comment? Actually, we do think people will be nicer. There are certainly people out there who are mean-spirited and don TMt care who knows it. But websites that have adopted the Facebook commenting platform have noticed a significantly reduced backlog of off-color comments and trolls. Plus, this new platform makes it easier for you to flag a comment or user, and it makes it easier for us to ban them if they TMre consistently inappropriate. Is it your goal to eliminate comments? A lot of employers ban Facebook from office computers. Nope. This is not a goal at all. However, if we end up getting fewer comments, but more of those we do get are thoughtful, relevant and respectful to the views of others and consistent with the values of our community, we are OK with that. Is this supposed to shut me up or muzzle me in some way? Not at all! We absolutely welcome your opinions, and we hope you TMll keep them coming! What we think, hope and expect will happen is that people who hide behind an anonymous name to hurl threats or racial slurs will clean up their act. And, if they don TMt clean up their act, we think that you, our community, will self police those people by flagging their comments and helping us to ban them from our site. What if I TMm offended by user TMs comment? You can mark a comment for abuse. The comment will not disappear until a specified number of different users flag the same comment, at which point it goes to the attention of the moderator. How many flags does it take? Unfortunately, we don TMt have that magic number to share. Facebook controls that, the station does not. Can I delete my own comment or reply? Absolutely. What happens when I do? If you made a comment and had it posted to Facebook as well, deleting the comment from the story page will remove the comment from both the story page and your Facebook page. If you remove the comment from Facebook only, your comment will remain on the story page. And just so you know, we aren TMt the only ones who think this is a good idea. Here are some articles that give a little more background on what commenting via Facebook means | and why it TMs a good thing. Facebook commenting system is good and bad news http://www.cnn.com/2011/TECH/social.media/03/07/facebook.comments.wired/index.html Facebook comments have silenced the trolls " but is it too quiet? http://techcrunch.com/2011/03/06/techcrunch-facebook-comments/ The pros and cons of Facebook comments http://techcrunch.com/2011/03/01/pros-cons-facebook-comments/
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