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      Hold, please

      We've all been there. It only takes one customer on a cell phone to slow up a line.

      "It's definitely inconsiderate and it's not necessary to be talking with somebody who is not present with you," said Jalyn Morgan in the Burger King drive-thru.

      There are some rules like Kelsey's Law, which prohibits teens from using phones while driving in Michigan, but off the road, it's more complicated. When it comes to cell phone etiquette, some say it's rude to talk on one in certain situations.

      On Facebook, Chelsea Parrish says "Hands down, when someone is using the restroom and they're on the phone at the same time."

      It can also affect local businesses and how they do their job.

      "We're all about speed of service and getting cars in and out of here. If somebody's on the phone not paying attention to you, it draws the job out," said Harrison Norville, manager at Pit Stop Quick Lube in Marquette.

      At Pit Stop Quick Lube, it's also safety issue. About two years ago, an employee was injured when a customer drove in for service while on her phone, but didn't stop when instructed to and struck an employee. The injury was minor, but it prompted managers to put up a no-cell-phone sign.

      Fast food restaurants are affected on a more regular basis. At a Subway in Marquette, another sign discourages customers from texting or calling during an order, but it's not always successful.

      "We like to keep it fast-paced. We don't like people to wait, and if someone is talking on their phone and they're not answering questions, they're not telling us what they want, then people behind them have to wait even longer. It just kind of slows the whole process down," said Lindsey Nemath, a Subway employee.

      Many business owners and local residents agree that when in line, customers should put the phone away.